Aria
Aria Self Storage Management Platform
Less admin. More control. A better-connected customer journey.
ARIA connects your website, property management software, access control and payment systems in one operational platform.
Give customers greater self-service, improve visibility across your facilities and manage the journey from enquiry to move-in, payment, access and move-out, without replacing the systems you already use.
Connect your self storage operation
Running a self storage business can mean switching between multiple systems, repeating administrative tasks and compiling reports from different facilities.
ARIA brings these processes together, helping operators:
- Reduce repetitive administration
- Create a smoother customer journey
- Offer more online and mobile self-service
- Improve visibility of tasks and performance
- Keener KPIs across multiple factors
- Manage multiple facilities more consistently
- Scale without immediately replacing existing systems

One Connected User Journey

Online Booking
Turn your existing website into a complete online move-in channel.
Customers can view live availability and pricing, choose a unit, accept terms, submit ID and make a payment, even outside normal opening hours.

Customer App
Give customers one branded app for access and account management. Depending on configuration, customers can:
- Verify their identity
- Access gates, shutters and units
- View invoices and make payments
- Receive documents and messages
- Report issues
- Share or revoke access
- Submit a move-out request
Aria Dashboard
Manage customers, tasks and facility performance from one operational view.
Teams can monitor:
- Leads, reservations and move-ins
- Occupancy, availability and revenue
- Payments and failed-payment tasks
- Insurance and Compliance management
- Customer and tenant activity
- Security activity
- ID verification exceptions
- Performance across multiple facilities

Payments
Make routine billing easier to manage.
ARIA can support repeat billing, secure payment links, in-store payments, refunds and clear workflows for failed payments, subject to the selected payment provider and confirmed integration.

Built around your existing systems
ARIA is designed to complement your current property management, access control and payment systems.
Its modular structure means you can start with the area that creates the most friction, whether that is online booking, customer self-service, payment management or multi-site visibility.
Your existing technology will be reviewed so that compatibility, integrations and rollout requirements can be confirmed before implementation.
Benefits across your business
Owners and operators
Gain clearer visibility and a more scalable way to manage the estate
Operations teams
Create more consistent processes and reduce system switching.
Store teams
Spend less time on repetitive administration and more time supporting customers.
Customers
Book, pay, access and manage their unit through a convenient digital experience.

Connected technology from Janus
ARIA forms part of the Janus connected self storage technology proposition alongside Nokē Smart Entry.
Together, Janus, Nokē and ARIA bring facility expertise, smart access control and operational software into a more connected self storage environment.

Discover where ARIA could remove friction
We will map your current customer journey, identify the biggest operational challenges and demonstrate the ARIA modules most relevant to your business.



